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DumpRunner is a family owned business, and the original concept for the company reflects their own personal beliefs. Those values are best summed up within a business summary written by the owners a few years ago. “Be yourselves, and be real. Don’t try to pass yourself off as something you’re not. Consumers today are much more educated and sophisticated, and the majority will see right through a canned sales pitch. At it’s essence, consumers want to trust the person they’re dealing with, and feel their money was well spent. Once you’ve earned that trust and delivered what you promised, they’ll call you again…guaranteed.”
While the market in Calgary is extremely competitive within the waste sector, DumpRunner has carved out their own niche and unique style of developing business. DumpRunner has always believed that the key to building a sustainable company lay in developing solid relationships with your clients . “It sounds obvious, but it’s amazing how few people actually practice this philosophy. Competing on price is easy; anyone can undercut a rate by $10.00. We don’t do that. We take a more personal approach, and spend the time getting to know our clients, identifying their special needs and servicing those needs …so now you’re competing on service rather than price."
From the start, we have practiced the philosophy that YOU our customer, are more than just another source of income. You are the very lifeblood of our business, and as such, our business should be geared towards your needs, and not what we assume they should be. We ask our customers what they want, listen to your responses, and act to meet those needs.
DumpRunner’s goal is not to just book a sale…we strive to earn your trust.
Our customer comments speak for themselves!
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